Shipping policy

At The Stone Vortex LLC, we aim to deliver your order safely and efficiently. Below you’ll find everything you need to know about our shipping process.

Order Processing Time

All orders are carefully prepared and processed within 1–2 business days before shipment.

Orders are processed Monday through Friday (excluding holidays)
Processing times may be slightly longer during peak seasons or high order volume
You will receive a confirmation once your order has been shipped

Shipping Rates & Delivery (United States Only)

We currently ship within the United States only.

Delivery Location	Order Value	Shipping Method	Cost	Estimated Delivery Time
United States	$60.00 and up	Standard	Free	3–5 business days
United States	$0.00 – $59.99	Standard	$6.99	3–5 business days

Please note:

Delivery times are estimates and may vary due to weather, carrier delays, or holidays
We do not guarantee exact delivery dates

Shipping Methods & Carriers

We partner with reliable carriers to ensure timely and secure delivery. Depending on your location and the most efficient option available, your order may be shipped via:

USPS
UPS
DHL

Carrier selection is determined automatically to provide the best service for your order.

Tracking Your Order

Once your order has shipped, you will receive an email with your tracking number and shipping details.

You can use this information to monitor your delivery status at any time.

Incorrect or Incomplete Address

Please double-check your shipping information before placing your order.

We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided at checkout
If you notice an error, contact us immediately at sales@thestonevortex.com—we’ll do our best to assist before the order ships